Techmedix respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect and use information submitted through our website.

1. Information We Collect

When you contact us through an enquiry form, email, telephone, or another communication channel, we may collect information such as:

• Your name

• Email address

• Phone number

• Company or organisation name

• Product or service of interest

• Any message or information you voluntarily provide

Our website platform may also automatically process limited technical information, such as your IP address, browser type, device information, and essential cookie data, for website functionality, security, and performance.

2. How We Use Your Information

We use the information you provide only to:

• Respond to your enquiry

• Communicate with you regarding the products or services you have asked about

• Provide requested product information, quotations, or assistance

• Maintain necessary records of business communications

• Protect and operate our website securely

We do not use enquiry information to send newsletters, promotional messages, or marketing updates unless you separately request or consent to receive them.

3. Sharing of Information

We do not sell, rent, or trade your personal information.
Information may be processed by trusted service providers that help us operate our website and communications, such as our website hosting platform, email provider, or IT service provider. These providers may access information only as necessary to perform their services.

We may also disclose information when required by applicable law, regulation, court order, or government authority.

4. Data Retention

We retain personal information only for as long as reasonably necessary to respond to your enquiry, complete the related communication, maintain ordinary business records, or comply with legal requirements.

Information that is no longer required will be securely deleted or anonymised where reasonably possible.

5. Data Security

We take reasonable administrative and technical measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

6. Sensitive and Medical Information

Please do not submit patient records, medical reports, health information, passwords, banking details, or other sensitive personal information through our general enquiry forms.

Techmedix’s website is intended for general business and product enquiries and is not intended for medical emergencies or the submission of confidential patient information.

7. Cookies and Website Technology

Our website may use cookies that are necessary for basic functionality, security, and website performance.
Where optional analytics or advertising cookies are introduced in the future, appropriate information and choices will be provided where required.

8. Your Choices and Requests

You may contact us to request:

• Access to the personal information you have provided

• Correction of inaccurate information

• Deletion of your information, where legally and reasonably possible

• Withdrawal of a previous communication request or consent

We may need to verify your identity before completing certain requests.

9. Third-Party Links

Our website may contain links to external websites, product manufacturers, or other third parties. We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before providing personal information.

10. Changes to This Policy

We may update this Privacy Policy when our website practices, services, or legal requirements change. The revised version will be published on this page with an updated effective date.

11. Contact Us

For questions, privacy requests, or concerns regarding this Privacy Policy, please contact:
Techmedix
9/11 Erikarai Street
West KK Nagar
Chennai – 600 078
Tamil Nadu, India

Email: info@techmedix.co.in